Frequently Asked Questions
Everything you need to know about shopping with Cliff & Pebble.
How long does shipping typically take?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the United States.
What is your return policy?
We offer a 30-day return window for most products in original, unused condition. Please note that certain specialty items may be subject to a restocking fee.
Do you offer price matching?
Yes, we strive to offer the most competitive prices. If you find a lower price from an authorized dealer, please contact our support team to request a price match.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and flexible financing options through Affirm.
Are your products covered by a warranty?
All products sold are 100% authentic and come with a full manufacturer's warranty. Specific warranty durations vary by brand and product category.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.